Help

Matrimonial FAQ

General

Yes. Creating a profile, receiving interests and replying to families who contact you are free. Paid plans unlock browsing every profile, unblurred photos, starting chats and viewing shared contact numbers.

Yes. Around half of our profiles are managed by a parent or sibling. On paid plans one login can manage more than one candidate profile, and one plan covers them all. The pricing page shows how many profiles each plan includes.

Usually under 12 hours. You can browse and shortlist while your profile is in review.

Pricing

Never. You pay a flat monthly or yearly plan, and there is no success fee or marriage commission of any kind.

JazzCash, Easypaisa, debit and credit cards, and bank transfer. On mobile, subscriptions go through Google Play or the App Store.

Your account moves to the Free plan. Your shortlist and chats stay, but paid features such as unblurred photos and shared contacts lock until you renew. If the account has more profiles than the Free plan covers, the newest ones are paused (hidden from families, nothing deleted) until you renew.

Privacy

Nobody, by default. Numbers are shared only when both families approve a contact exchange inside an open chat, and only members on a paid plan can view shared numbers.

Yes, at any time from Privacy & settings. Deleting has a 14-day grace period in case you change your mind; after that your data is permanently erased.

Safety

Yes. Every member verifies their mobile number with a one-time WhatsApp code, so each profile carries a verified-number badge. Identity verification is optional: a family that wants an “ID verified” badge can upload a CNIC or passport, and our team checks the candidate’s name, date of birth and gender against it. We don’t verify education, work or family details, so families should check those independently before meeting.

Use “Report” on their profile or in the chat. Reports are reviewed within 24 hours, and underage reports are prioritised and the profile is hidden immediately.